Joseph Derrough

Dr Joseph Derrough bought a reproduction tea set of my sister who sells on our eBay site – he was not happy with it and was refunded in full but continued to be hostile and aggressive. Sometimes you get customers who don’t seem to appreciate that there is a human on the other side of the screen – Joseph was very bullying and aggressive with his demands which were all met as he was refunded in full. If a customer is not happy with something we will refund them in full and accept returns – that is why we are Top Rated Sellers on eBay. Maybe because it’s the anonymity of the internet – the same concept that makes people very mean and agressive in YouTube, Facebook comments etc – Joseph continued to bully my sister and reduced her to tears. He also left negative feedback on eBay. eBay removed the negative feedback as they reviewed the messages and the context of the transaction, taking into account the full refund and deemed Joseph Derrough was indeed being hostile and bullying, hiding behind the anonymity of a screen and making unreasonable demands.

Joseph Derrough MD has continued to troll us and also left us a negative review on Facebook. I have reported him to Facebook and hopefully this will get removed also. I am not sure why he has taken to start a campaign of hate against us but we are a small family business and find it all very upsetting. I have asked Joseph Derrough if he will remove his negative comments and hopefully he will take heart. I am not sure why he chose to leave all these negative comments, maybe it makes him feel better but as we were taught at school, bullies shouldn’t be tolerated.

Below I paste a full transcript of his exchanges with my sister so you can hopefully see he was always dealth with in a polite and reasonable manner. There is too much hate in the world already, I am not sure why Joseph Derrough wants to add to it and cause problems for a small family business. We are sorry Joseph Derrough feels he has had such a bad experience but as far as we – and eBay are concerned – we have done nothing wrong, he has been refunded in full. Maybe he takes pleasure in such actions, which is quite sad.
Sisters emails:

Dr Joseph Derrough buys Art deco tea set from me. He asks about its condition before he made the purchase. He is told it is a reproduction piece which has never been used and is in good condition. He recieves it and says that is damaged and opens a return case. He also seems pissed because another one had been sold a few months prior. Here are my responses to him:
Dec 13th I wrote:
Hi there

This is a reproduction piece I am not entirely sure which year but it is a modern piece.

Many thanks
Camilla

Jan 5th I wrote:

Hi Joseph

Firstly I am very sorry to hear that you are disappointed. Are you certain that the dark mark can not polish up? silver-plate can go a dark in colour and can polish up very nicely with silver Polish.

I can assure you that I did not misrepresent the item. The lid of the creamer jug was fitting nicely when i inspected it I can only imagine it has become damaged during transit.

You are more than welcome to return the item for a full refund.

Kind regards Camilla

5th Jan I wrote:
Hi Joseph

Please can you open a return case to get this resolved and so that we can get the item returned. Unfortunately as I am in the UK I am unable to offer you a return postage label as the eBay system does not have the facility to do this. The only way around this is if I reimburse you for the cost of returning the tea set.

I did not ask you in my previous message but would you be interested in getting a partial refund for this item which could go towards the cost of removing the tarnish and getting the lid of the jug fixed?

Kind regards

Camilla

January 7th I wrote:
Dear Joseph,

Prior to you purchasing the Tea Set set I wrote to you on 13th December:

‘This is a reproduction piece I am not entirely sure which year but it is a modern piece.’ I never claimed that I did not know where it came from I have just outlined that this is a modern tea set. I would also like to indicate that there could be other tea sets such as this available as it is a reproduction piece.

I sold this same piece to somebody else prior to you purchasing it and the buyer cancelled the sale and so therefore I relisted it. I have not listed another Tea Set since you have made this purchase so please clarify why you believe this to be so?

Can I ask is this your reason for returning the Tea Set? I also asked you if you would like a part refund for you to cover the cost of getting the small dark spot on the underneath cleaned up to which you have not responded? I would be very happy to resolve this by way of a substantial refund rather than you return the Tea Set.

I look forward to hearing your response

Kind regards

Camilla

Jan 7th I wrote:
Hi Joseph

I have accepted the return yes that is correct I was simply giving you another option to get this fixed but if you do not wish to do that that is fine also.

Please send the Tea Set back and let me know the shipping cost which I shall reimburse you once the item is received back as stated in my previous message.

Kind regards

Camilla

That was my last correspondence with himas he has since left negative feedback on eBay and also on Fcaebook. As I am sure you can see from my messages I have acted professionally and never refused to refund return ppostage nor tried to stall him.
Joseph Derrough emails:
Jan 5th
I am highly disappointed in the condition of this tea set.
You describe this as in excellent condition yet there is a black mark on the tray: see photo.
And the creamer lid does not even completely close.
You have misrepresented this item!
I demand a full refund of item, original shipping fee and I demand that you prepay the return shipping fee.
You have not been honest in your description,
I will file a claim with EBAY if you are not able to fulfill your obligation.

Jan 19th
I still have not received the return shipping fee.
You were supposed to have sent this or a prepaid shipping label to me BEFORE the return. So you receiving the item is not a condition for you reimbursing me. I expect the shipping fee reimbursed today, January 19.

Apparently FedEx is having difficulty with your address. I used the address EBAY sent me as your address.
Send your correct address immediately to me so that I can notify FedEx.

Jan 18th

The shipping fee was $223.12. According to EBAY rules, for defective merchandise (feel free to peruse new photos I added which demonstrate multiple marks and scratches) you were supposed to have either sent a prepaid shipping label or sent me the money first.
I tried to work with you and gave you the link to the USA Postal Service where anyone can buy a return label on line. You declined this and told me to ship it without sending me the shipping fee first. Again, this violates EBAY rules. You did not “work with the buyer” as EBAY requests.
So you are late in reimbursing me. I have been patient.
The item has been in your country for more than a week so I have done my part in shipping it back. It’s up to you to retrieve it.
I expect you to refund the shipping fee to me by midnight U.S.A. Pacific Standard time (GMT -8 hours) today.
I also direct you to the photo of your original shipping box which is clearly marked “unwrapped and relabeled.” Apparently you use a shipper who ships to New York and then uses the USA Postal Service to continue shipping from New York? (I have pictures of original shipping label as well if you like.)
Don’t you think they should have packed it better and used a new box? My shipper wouldn’t even reuse the box.
I mention it because it was quite poorly packed with only a few styrofoam pieces.
I am awaiting $223.12 today.

Large Art Deco Mirrored Dining Table Mirror Tables Desk Furniture

CLICK HERE TO BUY THIS LARGE ART DECO MIRRORED DINING TABLE MIRROR TABLES DESK FURNITURE ON CANONBURY ANTIQUES

Large Art Deco Mirrored Dining Table Mirror Tables Desk Furniture

Large Art Deco Mirrored Dining Table Mirror Tables Desk Furniture

– Fantastic and large art deco mirrored dining table
– Big table that seats 8-10 people
– Could also function as a large desk
– Glass is clear and with an antiqued finish under, ie slightly mottled
– Silver gilt finish to the legs, sides and top
– Classy piece, every interior designers dream
– Please let us know if you would like to view this piece in our Canonbury Antiques Herts showroom, just 25 minutes north of London
– Offered in great shape ready for home use right away
– We ship to every corner of the planet – please get in touch for a shipping quote

Dimensions in CM
Width x Depth x Height
231 x 119 x 83

Dimensions are in inches:
Width x Depth x Height
91 x 47 x 33

CLICK HERE TO BUY THIS LARGE ART DECO MIRRORED DINING TABLE MIRROR TABLES DESK FURNITURE ON CANONBURY ANTIQUES

Art Deco Russian Dancer Bronze by Philippe

CLICK HERE TO BUY THIS ART DECO RUSSIAN DANCER BRONZE BY PHILIPPE ON CANONBURY ANTIQUES

Art Deco Russian Dancer Bronze by Philippe

Art Deco Russian Dancer Bronze by Philippe

– This is based in our Los Angeles store in the US where we will ship from – please email for shipping quotes
– Wonderful art deco bronze casting of the Russian Dancer by Philippe
– This is a later French casting from the original and is signed on the base
– Stands on the black marble base which is smooth and chip free
– Will ship to anywhere in the world

Dimensions are in inches:
Width x Dept x Height
12 x 8 x 21

CLICK HERE TO BUY THIS ART DECO RUSSIAN DANCER BRONZE BY PHILIPPE ON CANONBURY ANTIQUES

Pair Industrial Nightstands Bedside Chests Tables Cabinets Deco Metal

CLICK HERE TO BUY THIS PAIR INDUSTRIAL NIGHTSTANDS BEDSIDE CHESTS TABLES CABINETS DECO METAL ON CANONBURY ANTIQUES

 

Pair Industrial Nightstands Bedside Chests Tables Cabinets Deco Metal

Pair Industrial Nightstands Bedside Chests Tables Cabinets Deco Metal

– Come view this in our Hertfordshire showroom – just 25 minutes north of London
– Funky pair of industrial style bedside chests in metal and leather with wood trim
– Three drawers so ample storage
– Great look on these, every interior designers dream
– Offered in great condition and will ship to anywhere in the world
– Please contact for shipping quotes or if you have any other questions

Dimensions are in inches:
Width x Depth x Height
17 x 13 x 25

CLICK HERE TO BUY THIS PAIR INDUSTRIAL NIGHTSTANDS BEDSIDE CHESTS TABLES CABINETS DECO METAL ON CANONBURY ANTIQUES

Credenza Chest Drawers Art Deco Mirrored Sideboard

CLICK HERE TO BUY THIS CREDENZA CHEST DRAWERS ART DECO MIRRORED SIDEBOARD ON CANONBURY ANTIQUES

photo: Credenza Chest Drawers Art Deco Mirrored Sideboard
Credenza Chest Drawers Art Deco Mirrored Sideboard

You are looking at a wonderful piece of art deco mirrors furniture style in the form of a dresser or sideboard. I hope that somehow photos convey the quality of this piece, is better in the flesh. Furniture reflected fashion is at this time if you read Interior magazines like World of Interiors, and it is not difficult to work for. They have a funky look, as well as add light and space to any interior. The room has ample space through four large cabinets and three drawers at the top. The glass is beveled. Check out a look and features like Nice tapered legs that are also reflected. fantastic. The piece is in perfect condition ready for home use right now and we will send you this part anywhere in the world. It is solid and heavy with no wobbles and a great Cup final. The dimensions are in inches: 70.5 x 39 x 21

CLICK HERE TO BUY THIS CREDENZA CHEST DRAWERS ART DECO MIRRORED SIDEBOARD ON CANONBURY ANTIQUES

Coffe Table Mirror Tables Furniture – Art Deco Glass Mirrored

CLICK HERE TO BUY THIS COFFE TABLE MIRROR TABLES FURNITURE – ART DECO GLASS MIRRORED ON CANONBURY ANTIQUES

photo: Coffe Table Mirror Tables Furniture – Art Deco Glass Mirrored
Coffe Table Mirror Tables Furniture - Art Deco Glass Mirrored

Fabulous coffee mirroring. Mirrored furniture is ideal to add space and light to any room and they are very popular if you read magazines of Interior. They also have that aura of funky decadence and this piece is no exception. The legs are slightly tapered and the silver-gilt allows a good move to the glass. Both tables are offered in perfect condition ready for home use right away. We will ship to anywhere in the world.

CLICK HERE TO BUY THIS COFFE TABLE MIRROR TABLES FURNITURE – ART DECO GLASS MIRRORED ON CANONBURY ANTIQUES

Canonbury Antiques – Video Tour of Showroom, Potters Bar / London


Just 25 minutes north of London and open for viewings – please contact for an appointment. Lots of mirrored furniture on display, mirrored tables, chests, desks, bookcases..

Mirrored Furniture – Canonbury Antiques – Potters Bar M25 / London

Come view our range of deco mirrored furniture at Canonbury Antiques

Mirrored Furniture - Canonbury Antiques - Potters Bar M25 / London

Mirrored Furniture - Canonbury Antiques - Potters Bar M25 / London

We carry a large range of art deco mirrored furniture – pedestal desks, mirror cocktail tables, bedside cabinets, mirrored chests, side tables, mirrored coffee tables, screens and credenzas. Art deco mirrored furniture is great as it really adds space and light to any interior.

Come view our range of deco mirrored furniture at Canonbury Antiques

Par espejo Gabinetes de Arte Deco Cómodas espejo alto

Para ver más reflejado cómoda como esta, haga clic aquí

Par espejo Gabinetes de Arte Deco Cómodas espejo alto

Par espejo Gabinetes de Arte Deco Cómodas espejo alto

Para ver más reflejado cómoda como esta, haga clic aquí

Usted está viendo un magnífico par de estilo art deco reflejado cómodas. Espero que las fotos no esta pareja un poco de justicia, son sin duda mejor en la carne. muebles con espejo como este es muy popular como es en realidad añade espacio y la luz de una habitación, además de tener ese aura encantadora decadencia de estilo.

Son un par delgado y elegante con los ocho cajones que hay amplio espacio de almacenamiento. Las patas son cabriolé y hay un tipo de plata dorada bordes de las fronteras.

Art Deco Mirrored Commode Credenza Cabinet Chest

Art Deco Mirrored Commode Credenza Cabinet Chest

Art Deco Mirrored Commode Credenza Cabinet Chest

– Stile art deco Stunning specchio commode o mobile
– Mobili specchio è grande per l’aggiunta di luce e lo spazio ad ogni ambiente
– Questa è offerto in gran forma, solida e robusta, graffi
– Armadio a due ante si apre e due cassetti in alto a scivolare fuori
– Finitura in argento dorato a bordo

Antiquariato Canonbury specchio Mobili